Privacy Policy

Effective Date: October 2025

Urban Kitchens (“we”, “our”, “us”) is a trading name of Milford Investments Ltd, registered in England and Wales (Company No. 03343708). Our registered office is Dyke Yaxley Chartered Accountants, 1 Brassey Road, Old Potts Way, Shrewsbury, Shropshire, SY3 7FA.

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following:

Name, company, email, phone number, and address
Project details and design preferences
Property measurements and specifications (for design purposes)
Website analytics data (IP address, cookies, browsing behaviour)
Payment or invoice details (if applicable)

2. How We Use Your Information

We use collected information to:

Respond to enquiries and provide quotes
Create 3D kitchen renderings, design visuals, and proposals
Deliver and manage trade projects
Improve our website and services
Send updates or marketing communications (with consent)

3. Sharing Your Information

We only share data with trusted partners who help us operate our business — such as logistics companies, design software providers, and analytics platforms (e.g. Google Analytics). These partners are GDPR-compliant and handle data securely.

4. Data Security

We use secure servers, encryption, and restricted access to protect your information. Personal data is retained only as long as necessary for legitimate business or legal purposes.

5. Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

6. Your Data Rights (UK GDPR)

You have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Object to or restrict processing
File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at Sales@urbankitchens.design

7. Data Retention

We retain data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions or data requests, please contact:
Urban Kitchens (a trading name of Milford Investments Ltd)
📍 Dyke Yaxley Chartered Accountants, 1 Brassey Road, Old Potts Way, Shrewsbury, SY3 7FA
📧 Sales@urbankitchens.design